Case Management

Case Management at CRMC is a collaborative effort between physicians and other healthcare providers to assess a patient’s physical, emotional, social and economic situations.

Should a patient require services beyond what the hospital directly provides, case management professionals are available to assist a patient and/or a patient’s family in coordinating the recommended services supported by the medical healthcare team.

The Case Management Department is here to acquaint patients and families with available community resources such as nursing homes, rehabilitation facilities, other hospitals, home care agencies, Meals on Wheels, homemaker services, medical equipment and much more, to ensure that both quality patient care and outstanding patient satisfaction are achieved while in the hospital and thereafter.

Case Managers are Registered Nurses and Social Workers who work closely with the attending physician, patient, the patient’s family and other members of the multidisciplinary team in order to provide the appropriate level of care for each of our patients. There are Case Managers working on every unit. If you desire the assistance of a case manager or have questions that you need answered, please call the Patient Relations Team at (307) 633-7603.

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