Cheyenne Regional Earns 2026 Healthgrades Outstanding Patient Experience Award

Cheyenne Regional Medical Center announced today that it has been named a 2026 Outstanding Patient Experience Award recipient by Healthgrades, the No. 1 site Americans use to find a doctor or hospital. This achievement reflects Cheyenne Regional’s commitment to delivering compassionate, patient-centered care and places the organization among the top hospitals nationwide for patient experience.

The recognition is based on patient feedback and reflects how patients perceive their care during their hospital stay, including communication with providers, responsiveness of staff and the overall environment of care.

“This recognition speaks to the dedication of our entire team and the way they show up for patients every day,” said Chief Executive Officer, Timothy Thornell. “From the moment a patient walks through our doors, our focus is on listening, communicating clearly and providing care that reflects both clinical excellence and compassion. That is how we continue to inspire great health in our community.”

Each year, Healthgrades evaluates Hospital Consumer Assessment of Healthcare Providers and Systems survey data from thousands of hospitals across the country. For its 2026 analysis, nearly 4,000 hospitals were evaluated across 10 key patient experience measures, including staff communication, medication explanations and cleanliness.

“Better patient experiences are correlated with better health outcomes, which is why patients should always strive to seek care at a facility with a clear dedication to high-quality, patient-centered care,” said Dr. Alana Biggers, MPH, medical advisor at Healthgrades. “As an Outstanding Patient Experience Award recipient, Cheyenne Regional Medical Center sets the benchmark for patient experience nationwide, ensuring that every patient feels heard, empowered and confident throughout the care journey.”
Consumers can visit healthgrades.com to learn more about how Healthgrades measures hospital quality and to view the Outstanding Patient Experience Award methodology.

About Cheyenne Regional Medical Center
Cheyenne Regional Medical Center has been caring for the region since 1867, growing from a small tent hospital into a comprehensive health system serving southeastern Wyoming, western Nebraska and northern Colorado. Guided by its mission to inspire great health, Cheyenne Regional is committed to providing high-quality, compassionate care close to home.

About Healthgrades
Healthgrades is dedicated to empowering meaningful connections between patients, doctors and hospitals. As the No. 1 platform for finding a doctor and a leader in healthcare transparency, Healthgrades helps millions of consumers each month find and schedule care while providing trusted information to support informed decisions. Healthgrades is part of RVO Health, reaching more than 100 million people each month across its portfolio of health and wellness brands.