For questions regarding a current account balance, please contact our patient financial services team by calling (307) 996-4777.

We partner with Cheyenne Regional Medical Group (CRMG) for our billing needs. CRMG prepares and submits standardized insurance claims to a patient’s primary insurance company. The amount the insurance company will pay is determined by each individual’s insurance policy.

It is the patient’s responsibility to know the details of his or her insurance policy and be familiar with the coverage and restrictions.

Patients will receive monthly billing statements, and it is their responsibility to make payments on time, regardless of their insurance situations.

For more information regarding billing and insurance, please click the button below.


Cheyenne Regional Medical Group Endocrinology & Diabetes Education accepts several insurance plans, including:

  • Aetna
  • Blue Cross Blue Shield
  • First Choice of the Midwest
  • Great West/Cigna
  • Medicare
  • Medicaid-Wyoming, Nebraska and Colorado
  • Railroad Medicare
  • Tricare
  • United Healthcare
  • Veterans Health Administration
  • Wyoming Workers Compensation

If your insurance company is not listed above, please feel free to contact our office at (307) 996-4770 or contact the insurance company directly for details.

Even if an insurance provider is listed above as an accepted insurance, it is in the best interest of patients to contact their insurance company directly, in advance of any appointments, in order to verify the extent of coverage and the pre-authorization and/or co-payment requirements of their plans.

If a patient does not have health insurance, he or she can still receive treatment from us. However, an up-front payment of $180 will be required at the time of the first visit. During the first visit, we will provide the patient with information regarding our financial assistance program and contact information for our billing office in order to set up a payment plan. If the patient does not pay the financial obligation agreed upon, the overdue account may be sent to an outside collector.

No-Show Policy

Due to increased patient flow and a subsequent patient waiting list, Cheyenne Regional Medical Group Endocrinology & Diabetes Education requires notification within 24 hours if the patient is unable to attend their appointment.

If a patient fails to notify our office of their absence within 24 hours of the scheduled appointment, a $25 fee may be assessed. Insurance companies will not be billed for this missed appointment, and payment must be received prior to rescheduling your appointment.