FAQs

Eligibility

All full-time and part-time CRMC employees qualify for the wellness program.

Yes! As long as you are a part-time or full-time employee, you can still participate in the wellness program and earn a $150 gift card for completing the requirements.

Requirements

You must earn 30,000 points in the Virgin Pulse platform by September 30th, 2024, to earn the wellness incentive for 2025. It seems like a lot but the platform lets you earn them by participating in whichever areas of health most interest you.

Due to Covid-19 all planned biometric screening events had to be canceled. Events will be scheduled again once it is determined safe to do so. You can still get a fasting glucose and lipid panel done at no cost to you if ordered by a Tier 1 provider on your CRMC medical insurance plan.

No, but it is highly encouraged and will earn you 25% of the required points for the year.

You can access your PCP form by logging into your Virgin Pulse account then clicking on the Ways to Earn button. (It looks like a clipboard icon on the left side of your screen.) From there, scroll down under Up Next, then click on Preventative Care Screenings. Instructions on how to submit it are on the form.

Participants typically get their $150 gift card by the end of January in the calendar year after the wellness deadline.

No problem! You have a few different ways to get support:

  • Phone: (888) 671-9395; representatives available 8a.m. -9 p.m. ET Monday – Friday
  • Email: support@virginpulse.com
  • On-platform chat

Spouses/Dependents

No, just employees and spouses on a CRMC medical plan.

They’ll follow the same link you did and enter in their own information to form an account. Please utilize the Chat feature if they’re experiencing problems getting their account set up.

Nothing. If they are not currently enrolled, you just need to meet the requirements for them to qualify for the following year.

No; GINA consent is included in your registration process, so there is no need to sign and turn in a form.